FAQ

Our FAQ

General DutyLaunch

What is DutyLaunch?

DutyLaunch is a career and mobility services platform offering resume writing, education admissions guidance, Dubai job relocation support, document attestation, a jobs marketplace, and upskilling courses — all under one roof

We are based in Bengaluru, India, and serve clients across India and internationally, particularly for UAE-related services.

How do I get started?

Book a free consultation through our website or reach out on WhatsApp at +91 86609 64073, and our team will recommend the right service for your goals.

 Yes. The first consultation call is free and comes with no obligation to purchase any service.

Career Services

How long does it take to get my resume?

Most resumes are delivered within 3–5 business days after your consultation call. Executive resumes may take slightly longer given their depth.

Yes. We tailor the approach to highlight your education, internships, academic projects, and relevant skills.

Yes — we revise your resume as many times as needed until you’re fully satisfied, at no extra cost.

Sessions are conducted online via video call, with mock interviews and structured feedback tailored to your target role.

We’ll keep revising it with you until you’re happy with the result — there’s no limit on the number of revisions.

Can you help if I'm switching industries?

Yes. Career counselling and resume writing both account for transferable skills when you’re changing fields.

Our ATS resume writing service is specifically formatted and keyword-optimized to clear common applicant tracking systems, though no service can guarantee results with every employer’s specific software.

It’s a one-time profile rewrite. We recommend updating it yourself every few months as your experience grows, or reaching out for a refresh later.

[PLACEHOLDER — confirm actual process] Every resume is [drafted/reviewed] by a professional writer familiar with your industry; AI tools may assist with formatting checks but do not replace human writing.

No. We work with you until you’re fully convinced the resume represents you well.

Online / Distance Education

Is this only for students, or can working professionals apply too?

This is built primarily for working professionals — people looking to complete a degree, qualify for a promotion, switch careers, or work toward a salary hike, alongside their current job.

Yes — our partnered programs are specifically structured for working professionals and offer flexible schedules.

Yes, our international education assistance includes shortlisting universities based on your budget, academic background, and career goals.

Are the degree programs UGC-recognized?

We work with partnered universities and will confirm accreditation status for any specific program before you enroll.

We look at your current role, industry, and career goals — whether that’s a promotion, a career change, or a salary hike — and recommend the program that best supports it.

Requirements vary by program and institution; our counsellors will give you a specific checklist during your consultation.

Dubai Job Seekers Package

Do I need a job offer before applying for the package?

 No. The package is designed to support your job search from within or before arriving in the UAE — you don’t need an offer first.

Timelines vary based on UAE immigration processing and your documentation, and will be communicated clearly once your application is underway.

We provide job search support throughout your visa validity and can advise on options such as visa extension where available.

What type of visa is included in the package?

The package includes assistance with a UAE visit visa, which allows you to search for work in person. Employment visas are typically sponsored by an employer once you secure a job.

Bedspace assistance covers your initial accommodation setup; the specific duration will be confirmed as part of your package details.

No service can guarantee a job offer. We provide CV distribution, interview guidance, and active job search support to maximize your chances.

Documentation & Attestation

How long does MOFA attestation usually take?

Timelines depend on the document type and current government processing speeds; we’ll give you a specific estimate once we review your documents.

In many cases yes, depending on the issuing country’s process — share your specific document details and we’ll confirm feasibility.

Minor discrepancies can often be resolved with supporting documents (such as an affidavit); let us know and we’ll advise on the right path.

Which documents commonly need attestation for UAE employment?

 Typically your educational certificates, birth certificate, and police clearance certificate (PCC), depending on your employer’s and the UAE authority’s requirements.

Attestation generally requires original documents at some stage of the process; we’ll confirm exact requirements for your specific case.

Translation is offered as a related service where required — for example, when a certificate needs to be translated into Arabic or English before attestation.

Jobs Marketplace

Is it free for candidates to register and apply?

Yes, registration and job applications are completely free for candidates.

Employers can submit a job posting request through the Jobs page; our team reviews and publishes approved listings.

[Confirm with developer whether automated match notifications are part of Phase 1 — otherwise, candidates can check the Jobs page directly.]

Can I apply to multiple jobs with one profile?

Yes, once registered you can apply to as many listed roles as you’re eligible for.

Your resume and contact details are shared with an employer once you apply to their specific listing.

Courses

How do I know which course is right for me?

Tell us your industry, current role, and career goal, and we’ll recommend the course or course path best suited to you — rather than leaving you to pick from a generic list.

Yes, our courses are organized by industry and role so you can find content directly relevant to your field.

Every learner gets their own LMS (learning management system) access to go through course content at their own pace and track progress from start to finish.

[Confirm certification approach with the DutyLaunch team — to be finalized before course launch.]

Are the courses self-paced or scheduled live sessions?

[Confirm delivery format per course — this will be listed individually on each course page.]

[Confirm access duration policy before publishing — e.g., lifetime access vs. a fixed window.]

Please see our Refund Policy for course-specific refund windows and conditions.

Prerequisites, if any, will be listed on each individual course page.

Payments & Refunds

What payment methods do you accept?

[Confirm accepted payment methods — e.g., UPI, cards, net banking — once the payment gateway is finalized.]

Yes, payments are processed through a secure, PCI-compliant payment gateway; DutyLaunch does not store your card details directly

What is your refund policy?

 Refund eligibility varies by service. Please see our full Refund Policy for details specific to each service line.

Approved refunds are typically processed within 7–10 business days, credited back to your original payment method.